Victor raised a hand. “Step one. Describe the fact.”
Raluca’s posture softened. “I felt overwhelmed,” she admitted. “And then defensive.” comunicarea eficienta ion-ovidiu panisoara pdf
Andrei thought Raluca was arrogant. Raluca thought Andrei was careless. Their emails grew short, their meetings silent, their gazes averted. Victor raised a hand
Raluca exhaled, almost smiling. “Yes. And can you ask, not assume, if I’m free before sending urgent changes?” their meetings silent