How: To Factory Reset Safaricom Neon Ray Pro

Select Confirm or OK .

Press the Power button to select it.

Choose Erase all data (factory reset) .

Use the Volume Down key to navigate to Wipe data/factory reset .

Scroll down and select Device (or "Phone Settings" depending on firmware version). How to Factory Reset SAFARICOM Neon Ray Pro

Press and hold the Volume Up button + Power button simultaneously.

Enter your phone’s lock code (default is usually 0000 or 1234 ). Select Confirm or OK

Open the main menu by pressing the center OK button on the home screen.