If prompted, enter your PIN, password, or pattern.

Tap Delete All . The device will restart automatically and begin the reset process. Upon completion, the device will reboot to the initial setup screen. 4. Method 2: Forced Hard Reset (Hardware Key Method) Use this method if the device is frozen, stuck in a boot loop, has a non-responsive screen, or if you forgot the screen lock.

Use Volume Down to highlight Factory data reset , then press Power to confirm.

Press the Power button to select it.

Once the reset completes, Reboot system now will be highlighted. Press the Power button to restart.

Scroll down and tap Reset .